{"id":3,"date":"2023-08-31T18:38:25","date_gmt":"2023-08-31T18:38:25","guid":{"rendered":"https:\/\/poliklinika-delic.hr\/?page_id=3"},"modified":"2023-11-13T22:47:31","modified_gmt":"2023-11-13T20:47:31","slug":"pravila-privatnosti","status":"publish","type":"page","link":"https:\/\/poliklinika-delic.hr\/en\/pravila-privatnosti\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a64c8a2 e-flex e-con-boxed e-con e-parent\" data-id=\"a64c8a2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3aa49d e-flex e-con-boxed e-con e-parent\" data-id=\"c3aa49d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1879c69 e-flex e-con-boxed e-con e-parent\" data-id=\"1879c69\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfdfca6 elementor-widget elementor-widget-heading\" data-id=\"cfdfca6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42343fc elementor-widget elementor-widget-text-editor\" data-id=\"42343fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Dental prosthetics and orthodontics clinic Deli\u0107 (dental clinic Deli\u0107), OIB: 82021920846, in its business\nunit located in Rijeka, at the address Dra\u017eice 121 d, as the data controller for your personal data, uses\nand protects all information that users provide when using the website <a href=\"https:\/\/poliklinika-delic.hr\/en\/\" target=\"_blank\" rel=\"noopener\">www.poliklinika-delic.hr<\/a> and our other services, especially with regard to the processing of personal data in the provision of our\nservices.<\/p>\n<p>Personal data refers to any information related to an individual (user) whose identity is established\nor can be determined (name, personal identification number, email address, address of\nresidence\/domicile, etc.). Data processing includes any operation or set of operations performed on\npersonal data or sets of personal data, whether automated or non-automated, such as collection,\nrecording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use,\ndisclosure by transmission, dissemination, or otherwise making available, alignment or combination,\nrestriction, erasure, or destruction.<\/p>\n<p>\u00a0<\/p>\n<h4>How do we collect personal data?<\/h4>\n<p>Dental Prosthetics and Orthodontics Clinic Deli\u0107 collects your personal data, among other things, in\nthe following cases:<\/p>\n<ul>\n<li>If you directly contact us through any website of the Center for Dental Medicine Dental Prosthetics\nand Orthodontics Clinic Deli\u0107 to request information or a quote for our services, through our contact\nform;<\/li>\n<li>If you make a direct purchase of our services from us;<\/li>\n<li>If you respond to our direct marketing campaigns, for example, by filling out a data entry contact\nform on our website;<\/li>\n<li>If our partners provide us with your data in an authorized manner;<\/li>\n<li>If you are under 16 years of age, please do not provide us with any information without the\nconsent of your parents or legal guardians.<\/li>\n<\/ul>\n<h4>How your data can be used?<\/h4>\n<p>The use and processing of your personal data in accordance with relevant data protection regulations\n(EU Regulation 2016\/679 of the European Parliament and Council of 27 April 2016 on the protection\nof individuals concerning the processing of personal data and the free movement of such data and\nrepealing Directive 95\/46\/EC, General Data Protection Regulation) must be lawful, meaning that your\ndata is processed only when the purpose of processing cannot be achieved by other means.<\/p>\n<p>This Privacy Policy establishes legitimate grounds for each use of your personal data.<\/p>\n<p>Legitimate grounds for data processing include, among other things, legitimate interest, contractual\nobligation, legal bases, and your consent. Dental Prosthetics and Orthodontics Clinic Deli\u0107 uses\nprocessing based on legitimate interest for promoting and providing information about its services,\nfor the purpose of maintaining the highest standards of service sales from its offerings. The\nfundamental rights and freedoms of existing and potential customers are balanced against Dental\nProsthetics and Orthodontics Clinic Deli\u0107&#039;s interest in processing data for this purpose.<\/p>\n<p>Dental\nProsthetics and Orthodontics Clinic Deli\u0107 will collect your contact information, information about the\nservices provided, warranties, as well as information about your history as a patient when you use\nour services for the purpose of processing warranty claims or technical support for services provided.<\/p>\n<p>Personal data may be transferred to third parties provided there is a legitimate basis for the transfer,\nsuch as service fulfillment or transportation.<\/p>\n<p>Dental Prosthetics and Orthodontics Clinic Deli\u0107 uses direct marketing based on your personal data\nto inform you about news and promotions in our offerings, special purchase benefits, presentations\nof new products, as well as our participation in fairs, conferences, and other events, exclusively with\nyour consent.<\/p>\n<p>Consent for direct marketing can be withdrawn at any time. Anyone can also object to data\nprocessing for the above-mentioned purpose at any time.<\/p>\n<p>Dental Prosthetics and Orthodontics Clinic Deli\u0107 is subject to the laws of the Republic of Croatia, as\nwell as international regulations, and is obligated to comply with them, including providing your data\nto law enforcement, regulatory, and judicial authorities, as well as third-party litigants in connection\nwith proceedings or investigations anywhere in the world where required. Where permitted, we will\ndirectly address such requests to you or inform you before responding, unless it would affect crime\nprevention or detection.<\/p>\n<p>Providing personal data in order to comply with binding data requirements is a legal obligation that\ndepends on the specific request.<\/p>\n<h4>How do we ensure the security of your data?<\/h4>\n<p>We use various security measures, including authentication, to protect and maintain the security,\nintegrity, and availability of your data.<\/p>\n<p>Among other measures, we use the following:<\/p>\n<ul>\n<li>Strictly limited personal access to your data based on the principle of &quot;need to know&quot;<\/li>\n<li>Secure transmission of collected data<\/li>\n<\/ul>\n<p>All your data is stored on our secure servers and the secure servers of our partners, and they are\naccessed and used in accordance with our security rules and standards. Data privacy protection is\nongoing, and Dental Prosthetics and Orthodontics Clinic Deli\u0107 takes all necessary measures to protect\nit. Personal data is processed in a secure manner, including protection from unauthorized or unlawful\nprocessing and from loss.<\/p>\n<p>By registering or filling out a contact form on the website <a href=\"https:\/\/poliklinika-delic.hr\/en\/\" target=\"_blank\" rel=\"noopener\">www.poliklinika-delic.hr<\/a>, you provide us\nwith separate consent to process your personal data as stated in the registration or contact form for\nspecific purposes. The purposes that Dental Prosthetics and Orthodontics Clinic Deli\u0107 may highlight in\nthe registration or contact form require separate consent for each.<\/p>\n<p>We commit to maintaining the\nprivacy of your personal data and handling them in accordance with the General Data Protection\nRegulation (GDPR) of the EU, the Implementation Act of the General Data Protection Regulation (NN\n42\/2018), and other applicable regulations. The collected personal data of users and website visitors,\nas well as other patients or potential patients, may not be used or disclosed without authorization,\nexcept in cases where special law permits it, it fulfills our legal obligation, or is necessary for the\nperformance of contractual obligations.<\/p>\n<p>We commit not to misuse the personal data obtained from registration forms or collected through\ncookies, nor to transfer them to third parties without your permission, except in cases expressly\nrequired by law and in cases where it is necessary to fulfill obligations. Personal data includes all\ninformation used to identify users (such as name, email address, residential address, etc.), which is\nused to respond to user inquiries, compile statistics, and potentially send special offers and\nnewsletters, based on separately obtained consent.<\/p>\n<p>All user data is strictly kept and accessible only to employees who require the data for their job. All\nemployees of Dental Prosthetics and Orthodontics Clinic Deli\u0107 and business partners are responsible\nfor respecting privacy principles. We commit to protecting your personal data by collecting only the\nbasic data necessary to fulfill the purpose of the given consent or legitimate interest, contractual or\nlegal basis. Data automatically logged when accessing the website (IP address, domain name,\nbrowser type, number of visits, time spent on pages, etc.) will be used exclusively for website traffic\nassessment and content and functionality improvement, as well as for statistical purposes.<\/p>\n<p>Dental Prosthetics and Orthodontics Clinic Deli\u0107 informs users about how the collected data is used\nand uses it for marketing campaigns only with separately obtained consent. In case of changes to any\npersonal data (e.g., place of residence, delivery address) recorded during registration, the user is\nobligated to update the changes in their user data.<\/p>\n<p>According to applicable national and international legislation, in order to protect the confidentiality\nof personal data, we commit to handling your data in accordance with the law and in good faith,\ncollecting data exclusively for specific and lawful purposes, not disclosing data to any third party\nwithout your prior consent, not transmitting personal data to countries outside the EU area that do\nnot ensure an adequate level of data protection, ensuring appropriate, secure storage of personal\ndata, not exceeding the purpose for which data was collected and processed, ensuring the accuracy\nof personal data, processing personal data only for the time and purpose necessary, and taking all\nnecessary and appropriate technical and organizational measures to prevent the destruction,\ndamage, or loss of user&#039;s personal data.<\/p>\n<p>In case you no longer wish for us to process your data in any way, request deletion, correction, or\ntransfer of your data, please notify us via email at poliklinikadelic@gmail.com or by phone at +385 51\n551 057.<\/p>\n<p>Dental Prosthetics and Orthodontics Clinic Deli\u0107 may contact users to verify the authenticity of the\nrequest.<\/p>\n<p>A user who is a natural person can, at any time, request from Dental Prosthetics and Orthodontics\nClinic Deli\u0107:<\/p>\n<ul>\n<li>Provide access to the catalog of personal data collection.<\/li>\n<li>Confirm whether data related to the user is being processed and allow for a review of the personal\ndata contained in the data storage system and to make copies of it.<\/li>\n<li>Transmit personal data contained in the data storage system.<\/li>\n<li>Provide a list of third parties to whom personal data has been disclosed, when they were disclosed,\non what basis, and for what purpose.<\/li>\n<li>Provide information about the sources on which the records containing personal data in the data\nstorage system are based and the processing methods.<\/li>\n<li>Provide information about the purpose of processing and the types of personal data being\nprocessed, as well as any necessary explanations in that regard.<\/li>\n<li>Explain the technical or logical-technical procedures for automated decision-making involving an\nindividual&#039;s personal data.<\/li>\n<\/ul>\n<p>The retention period for user data by Dental Prosthetics and Orthodontics Clinic Deli\u0107 lasts a lifetime\nor until receipt of a deletion request from the individual to whom the personal data pertains, after\nwhich the personal data is deleted. Dental Prosthetics and Orthodontics Clinic Deli\u0107 retains personal\ndata beyond the stated period only if required by applicable laws in Croatia or international\nlegislation.<\/p>\n<p>Personal data that is no longer needed is either irrevocably anonymized or securely destroyed.<\/p>\n<p>If a user has objections to the processing of their data by Dental Prosthetics and Orthodontics Clinic\nDeli\u0107, they can file their objection with the relevant state authority, in accordance with the General\nData Protection Regulation and the Implementation Act of the General Data Protection Regulation.<\/p>\n<p>Data Protection Officer:<\/p>\n<p>poliklinikadelic@gmail.com \/ +385 51 551 057.<\/p>\n<p>\u00a0<\/p>\n<h4>Cookies<\/h4>\n<p>User Privacy<\/p>\n<p>For an enhanced user experience, this website stores small text files (&quot;cookies&quot;) on your computer.\nThis practice is present on at least 90% of websites worldwide. By using this website, you consent to\nthe use of &quot;cookies,&quot; and by blocking them, you can still browse our pages, but certain features will\nbe limited.<\/p>\n<p>What is a cookie?<\/p>\n<p>A &quot;cookie&quot; is a small file that a website you visit stores on your computer. &quot;Cookies&quot; inform the\nwebsite that a &quot;returning&quot; user has joined again, remembering their settings. &quot;Cookies&quot; record your\npreferences and settings, enter them into online forms, and provide information for logged-in users.<\/p>\n<p>&quot;Cookies&quot; can store a wide range of information, but this information can be saved only if the user\nallows it - websites cannot access information that the user has not provided and cannot access\nother files on the user&#039;s computer. &quot;Cookies&quot; do not contain any personal data or information that\ncould identify you. However, users can change their internet settings and choose whether to approve\nor reject requests for storing cookies, whether to automatically delete stored cookies when closing\nthe web browser, and more.<\/p>\n<p>How to disable cookies?<\/p>\n<p>By disabling cookies, you decide whether to allow them to be stored on your computer. Cookie\nsettings can be controlled and configured in your web browser. Blocking cookies allows you to\ncontinue browsing websites, but certain functionalities will not be available on those websites.<\/p>\n<p>What are &quot;persistent cookies&quot;?<\/p>\n<p>Persistent or stored cookies are saved on the disk (your computer) and remain there even after\nclosing the web browser. They store data such as login name and password, so you don&#039;t have to log\nin every time you visit a particular site.<\/p>\n<p>What are &quot;session cookies&quot;?<\/p>\n<p>Session cookies are temporarily stored on the disk and are deleted after closing the web browser.\nThey store temporary data, such as items in a shopping cart.<\/p>\n<p>What are &quot;local cookies\/first-party cookies&quot;?<\/p>\n<p>&quot;First-party cookies&quot; come from the website you are viewing and can be either permanent or\ntemporary. Websites and cookies use these to store information that will be reused when you visit\nthe site again.<\/p>\n<p>What are &quot;third-party cookies&quot;?<\/p>\n<p>&quot;Third-party cookies&quot; come from other partner websites you are viewing. Third parties can use them\nto collect data about users from different websites and use it for marketing and analytical purposes.<\/p>\n<p>Does Stomatolo\u0161ka Poliklinika Deli\u0107 use cookies?<\/p>\n<p>Yes, primarily to provide you with a better user experience on our website.<\/p>\n<p>What cookies does Stomatolo\u0161ka Poliklinika Deli\u0107 use and why?<\/p>\n<p>&quot;Session cookies&quot; - these are temporary cookies that expire (and are automatically deleted) when\nyou close the web browser. We use session cookies to enhance the user experience during your visit.<\/p>\n<p>&quot;Persistent cookies&quot; - these typically have a far-future expiration date and will remain in your\nbrowser until they expire or until you manually delete them. We use persistent cookies to better\nunderstand user habits so we can improve the website based on your preferences. This information\nis anonymous.<\/p>\n<p>Does Stomatolo\u0161ka Poliklinika Deli\u0107 use \u201cthird-party cookies\u201d?<\/p>\n<p>There are several external services that store limited cookies for users. These cookies are not set by\nthis website, but some are used for the normal functioning of specific features that facilitate user\naccess to content. <\/p>\n<p>Currently, we enable:<\/p>\n<ul>\n<li>Social networks<\/li>\n<li>Sharing articles on social networks sets cookies for users.<\/li>\n<li>Visitor measurement<\/li>\n<\/ul>\n<p>Stomatolo\u0161ka Poliklinika Deli\u0107 uses the following services for website visitor measurement: <\/p>\n<ul>\n<li>Google Analytics<\/li>\n<li>Google Tag Manager<\/li>\n<li>Meta Pixel.<\/li>\n<\/ul>\n<p>Additional information on disabling cookies.<\/p>\n<p>If you wish to prevent the storage of cookies, you can prohibit it using the following links:<\/p>\n<p>Google Analytics \u2013\u00a0https:\/\/tools.google.com\/ dlpage\/gaoptout<br \/>Gemius \u2013\u00a0http:\/\/optout.hit.gemius.pl\/ removeEN.php<br \/>Xiti \u2013\u00a0http:\/\/www.xiti.com\/en\/optout. aspx<br \/>Responsive \u2013\u00a0www.responsive.la\/postavke\u00a0<\/p>\n<p>Furthermore, there are several websites for disabling cookie storage for various services, and more\ninformation is available at the following links:<\/p>\n<p>http:\/\/www.allaboutcookies.org\/<br \/>http:\/\/www.youronlinechoices.eu\/<\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54b2b9a e-flex e-con-boxed e-con e-parent\" data-id=\"54b2b9a\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-198bc86 elementor-widget elementor-widget-heading\" data-id=\"198bc86\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Send inquiry<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9271fe contact-text elementor-widget elementor-widget-text-editor\" data-id=\"b9271fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Fill out the form below, request a quote, and reserve your <br \/><strong>FREE<\/strong> first examination!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60afaf8 e-flex e-con-boxed e-con e-parent\" data-id=\"60afaf8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6170a58 e-flex e-con-boxed e-con e-parent\" data-id=\"6170a58\" 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