{"id":2148,"date":"2023-10-30T21:14:14","date_gmt":"2023-10-30T19:14:14","guid":{"rendered":"https:\/\/poliklinika-delic.hr\/?page_id=2148"},"modified":"2024-02-06T22:28:07","modified_gmt":"2024-02-06T20:28:07","slug":"opci-uvjeti-poslovanja","status":"publish","type":"page","link":"https:\/\/poliklinika-delic.hr\/en\/opci-uvjeti-poslovanja\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2148\" class=\"elementor elementor-2148\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-246f220 e-flex e-con-boxed e-con e-parent\" data-id=\"246f220\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f587b2 e-flex e-con-boxed e-con e-parent\" data-id=\"2f587b2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e86096b e-flex e-con-boxed e-con e-child\" data-id=\"e86096b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f960627 elementor-widget elementor-widget-heading\" data-id=\"f960627\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6cdb5e elementor-widget elementor-widget-text-editor\" data-id=\"e6cdb5e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4>1. Terms of Use<\/h4><p>In the following, we present the General Terms and Conditions through the official website <a href=\"https:\/\/poliklinika-delic.hr\/en\/\" target=\"_blank\" rel=\"noopener\">www.poliklinika-delic.hr<\/a> (hereinafter: the website). The owner of the mentioned website is\nStomatological Polyclinic Deli\u0107 Ltd. Rijeka, Dra\u017eice 121 d, 51 000 Rijeka, which publishes\ncontent on the website and updates information. The published content is the property of\nStomatological Polyclinic Deli\u0107 and cannot be used without its written consent.<\/p><p>If you use any of the services published on this website, it is considered that you agree to all\nthe terms of these General Terms and Conditions and, therefore, you will not have the right to\nobject to them.<\/p><p>Furthermore, we emphasize the need to make the official contact information of the data\nprotection officer publicly available on your websites.<\/p><h4>2. Dental Services<\/h4><p>All services listed on the website, as well as offers with prices, treatment plans, and the like,\nare of an informative nature and serve to inform potential patients as accurately as possible.\nAccurate information can be obtained by the patient during the initial examination at the\nmentioned clinic and based on the precisely determined necessary therapy or procedure.<\/p><h4>3. Payment and Invoicing<\/h4><p>Stomatological Polyclinic Deli\u0107 provides dental services listed on the website exclusively on\nits behalf and for its own account. Stomatological Polyclinic Deli\u0107 will issue a valid invoice\nto the patient for the performed dental service, and the patient is obliged to pay such an\ninvoice in full accordance with the agreed payment method.<\/p><p>The services of Stomatological Polyclinic Deli\u0107 can be paid in cash and with all credit or\ndebit cards.<\/p><h4>4. Amendments and Additions<\/h4><p>Stomatological Polyclinic Deli\u0107 reserves the right to amend and supplement the General\nTerms and Conditions, as well as the content of the website, without prior notice. These\namendments or changes to the terms or content do not affect services that have already been\ncontracted with patients and are in progress, and such services will be carried out in\naccordance with the agreed treatment plan and prices stated on the issued invoice.<\/p><h4>5. Obligations and Responsibilities of Stomatological Polyclinic Deli\u0107<\/h4><p>Stomatological Polyclinic Deli\u0107 is obliged to issue a proper invoice to the patient for the\nperformed dental service and to provide healthcare services consciously and in accordance\nwith the Regulations of the Ministry of Health and Social Care.<\/p><h4>6. Disclaimer<\/h4><p>Stomatological Polyclinic Deli\u0107 disclaims all liability for any errors on the website that\noccurred during its creation, data entry, or update, as well as liability for any damages to the\nuser resulting from the use of the website and\/or its content.<\/p><p>If the patient does not follow the doctor&#039;s instructions regarding necessary therapy and care,\nneither the doctor nor Stomatological Polyclinic Deli\u0107 will be responsible for any\ncomplications that may arise, and therefore, customary appropriate warranties cannot be\nissued.<\/p><p>The owner of the website is not responsible for the operations and content of websites linked\nto it.<\/p><h4>7. Obligations and Responsibilities of the Patient<\/h4><p>The patient is responsible for following the instructions provided by the doctor after a\nprocedure or treatment and is obliged to attend check-ups at the agreed-upon times (if the\ntreatment requires it). If the patient does not follow the doctor&#039;s instructions, neither the doctor\nnor Stomatological Polyclinic Deli\u0107 will be responsible for any complications that may arise.<\/p><h4>8. Jurisdiction<\/h4><p>For all disputes that cannot be resolved amicably, the court in Rijeka has jurisdiction.<\/p><h4>9. Data Protection Officer<\/h4><p>The Data Protection Officer is ZORAN VUKI\u0106, Nikole Tesle 9\/VI, Rijeka.<\/p><h4>10. User Privacy<\/h4><p>Learn more about user privacy on Stomatological Polyclinic Deli\u0107&#039;s website at this link.<\/p><h4>11. Copyright<\/h4><p>The content, appearance, and design of Stomatological Polyclinic Deli\u0107&#039;s website are\nprotected by copyright. Any copying, editing, saving, or translation of the content, especially\ngraphics, images, text, or their parts, is not allowed without the written permission of\nStomatological Polyclinic Deli\u0107.<\/p><h4>12. Notice on Submitting Written Complaints by Consumers<\/h4><p>In accordance with Article 10 of the Consumer Protection Act (Official Gazette No. 19\/2022),\nwe inform consumers that dissatisfaction with a purchased product or provided service can be\nexpressed in one of the following ways:<\/p><p>By personally submitting a written complaint to the staff at Stomatological Polyclinic Deli\u0107 or by mail to the address: Dra\u017eice 121 d, 51000 Rijeka, Croatia<\/p><p>By email to: poliklinikadelic@gmail.com<\/p><p>Stomatological Polyclinic Deli\u0107 undertakes to confirm the receipt of the consumer&#039;s complaint\nin writing without delay.<\/p><p>Stomatological Polyclinic Deli\u0107 commits to providing a written response to the complaint no\nlater than 15 days from the date of receiving the complaint, in accordance with this notice,\nclearly indicating whether the consumer&#039;s complaint is justified. For this purpose, please\ninclude your name, surname, and address in the complaint that you personally submit at\nStomatological Polyclinic Deli\u0107 or send by mail.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f103261 e-flex e-con-boxed e-con e-parent\" data-id=\"f103261\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e48b321 elementor-widget elementor-widget-heading\" data-id=\"e48b321\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Send inquiry<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a418af contact-text elementor-widget elementor-widget-text-editor\" data-id=\"6a418af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Fill out the form below, request a quote, and reserve your <br \/><strong>FREE<\/strong> first examination!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24c1292 e-flex e-con-boxed e-con e-parent\" data-id=\"24c1292\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a61d64b e-flex e-con-boxed e-con e-child\" data-id=\"a61d64b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-daa8deb elementor-widget elementor-widget-template\" data-id=\"daa8deb\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"1676\" class=\"elementor elementor-1676\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b77e47c e-con-full e-flex e-con e-parent\" data-id=\"b77e47c\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a80c31c elementor-button-align-stretch elementor-widget elementor-widget-form\" 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